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Investor Grievance Redressal Mechanism



Escalation Matrix:


Annexure A

Details of
Contact Person
Address
Contact No.
Email Id
Customer care Shwetha S. Gupta Choice International Limited, Sunil Patodia Tower, J B Nagar, Andheri(East),Mumbai 400099. 022-69092489 customercare@choiceindia.com
Head of Customer care Swetha Devadiga Choice International Limited, Sunil Patodia Tower, J B Nagar, Andheri(East),Mumbai 400099. 022-69092483 swetha.devadiga@choiceindia.com
Compliance Officer Swati Matkar Choice International Limited, Sunil Patodia Tower, J B Nagar, Andheri(East),Mumbai 400099. 022-6707 9999 Compliance@choiceindia.com
CEO/Director Ajay Kejriwal Choice International Limited, Sunil Patodia Tower, J B Nagar, Andheri(East),Mumbai 400099. 022-6707 9999 Compliance@choiceindia.com

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at scores.gov.in/scores/Welcome.html

or Exchange at investorhelpline.nseindia.com/NICEPLUS/.Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.

We are Based in Mumbai

Head Office:

Choice International Limited, Sunil Patodia Tower, J.B. Nagar, Andheri (East), Mumbai 400099

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Attention Investors: (1) Prevent Unauthorized Transactions in your account --> Update your Mobile Number and /or email id with us.(2) Receive alerts on your Registered Mobile for all debit and other important transactions in your Demat account & Trading account directly from Depository & Stock Exchange on the same day on your mobile or email. (3)No need to issue Cheque by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. (4) No worries for refund as the money remains in investor's account. (5)Registration details: Choice Equity Broking Private Limited –SEBI Reg. No. INZ000160131, BSE – TM Code – 3299, NSE – TM Code – 13773, MSEI - – TM Code – 73200, , MCX – TM Code – 40585, NCDEX – TM Code – 01006, ICEX TM Code -1274 (6) Depository Participant SEBI Reg. No. - IN-DP-84-2015, CDSL DP ID – 12066900. NSDL ID: IN301895 (7) AMFI Reg. No. ARN:126541 (8) Investors should be cautious on unsolicited emails and SMS advising to buy, sell or hold securities and trade only on the basis of informed decision. Investors are advised to invest after conducting appropriate analysis of respective companies and not to blindly follow unfounded rumours, tips etc. Further, you are also requested to share your knowledge or evidence of systemic wrongdoing, potential frauds or unethical behaviour through the anonymous portal facility provided on BSE & NSE website.(9) Once KYC is done through a SEBI registered intermediary (Broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.(10) Weekly Options contracts on NIFTY 50 Index shall be available for trading in Future & Options segment w.e.f. 11/02/2019.. Please contact your local branch or dealer for details. (11) For any queries or service request: care@choiceindia.com, 88-2424-2424, For any complaints or grievance: ig@choiceindia.com, In case you are not satisfied with broker resolution, You can also file complaint at SEBI Scores website : scores.gov.in/scores/Welcome.html
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